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Regional , states , territory are calculated based on distance typically ranging from $80 to $150.
Interstate shipping costs vary based on size and weight of canopies and accessories. For exact shipping costs, items can be added to your cart for a real-time calculation.

Tropcanopy accepts all major credit cards (Visa, Mastercard, American Express),and direct bank transfers,  for purchases under $1,500. For custom orders and large purchases, a 50% deposit is required with balance due before delivery.

Standard in-stock canopies and accessories are typically delivered within 3-5 business days for locals and 5-10 business days for interstate. Custom orders generally require 2-3 weeks for manufacturing before shipping. Expedited shipping options are available upon request.

Tropcanopy’s online store uses industry-standard SSL encryption to protect your personal and payment information. We comply with Australian Privacy Principles and never share your data with third parties. All transaction information is securely processed through our PCI-DSS compliant payment gateway.

After placing your order, you’ll receive an immediate confirmation email with your order details. Our team will verify your order within 1 business day and send a second email confirming stock availability and estimated delivery time. For installation services, our scheduling team will contact you to arrange a convenient appointment time.

Yes, a detailed tax invoice is automatically emailed to you when your order is processed. This document serves as your proof of purchase and warranty documentation. For business purchases, ABN details can be added during checkout for proper GST documentation.